List Ready Pty Limited ACN 633 773 136 (“List Ready”, “we”, “our”, “us”) is committed to respecting your right to privacy and protecting your personal information. We have strict standards to ensure your privacy is protected in accordance with the Privacy Act 1988 (Cth) and our policies.
This policy sets out how we may collect, use and disclose your personal information.
We will collect information such as your name, date or birth, email address, phone number and any other information we may consider necessary.
The information we collect and hold is for the purpose of:
We may exchange your personal information with or obtain information from;
We may sell your personal information for a fee to other organisations such as marketing agencies. The referred organisations may provide you with a service or sell your information to others.
We may use the personal information for the purposes of offering you other products and services which we believe may be of interest or benefit to you that we or our partners may have available. You can withdraw your consent at any time by advising us.
You authorise us to give to a credit reporting agency personal information necessary to verify your identity and advise the credit reporting agency that you have inquired about our service.
You may ask us to get access to personal information we and/or our contractors hold, although under some circumstances permitted by law, you may not be provided with such information.
If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.
You consent to receiving information and other documents electronically. You acknowledge that with this authorisation:not,
At List Ready, we invite and welcome all feedback.
We’re committed to providing our referral agents and customers with the highest standard of products and services available, so If you’re not 100% happy with our List Ready service, we would like know!
How to provide feedback or make a complaint
You can email us at firstname.lastname@example.org. Alternatively, you can contact us by calling 1300 254 418 during our work hours to speak to us.
How we deal with your complaint
We recognise that your complaint provides us with important information about how we can better serve you. So, we will ensure your complaint is reviewed in accordance with our dispute resolution procedure.
If we are unable to resolve your complaint immediately, we’ll acknowledge it and try to resolve it as soon as possible. In some situations, where there are more complicated facts or circumstances or require us to contact the third party, it might take several weeks to investigate and address your concerns. If this occurs, we will provide you with an update and timeframe for resolution.